Frequently asked questions

GILOAPP is a unified digital platform connecting customers, stores, service workers, and delivery partners, enabling seamless booking, selling, and delivery of services and products.

GILOAPP has apps tailored for customers, store owners, service workers, and drivers or delivery partners. Each app serves the unique needs of its users.

Download the relevant GILOAPP version from the App Store or Google Play, and register using your email, phone number, or social media account.

Customers can book a wide range of services, including taxi and moto (boda boda), parcel delivery, home services, deliveries, retail purchases, groceries, pharmacy orders, and more.

Payments can be made securely via mobile money, credit/debit cards, or in-app wallets, depending on your location and service type.

GILOAPP apps are compatible with most Android and iOS smartphones running the latest operating systems.

Yes, GILOAPP uses secure encryption and verified payment gateways to ensure customer, store, worker, and driver data is protected.